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P lanning A Website

New Clients | What Is The Internet? | How Can I Use The Internet? | Planning A Website?

Strategy

A checklist of questions you need to consider when planning a new website, or revamping an existing one. If you don't have any of these motivations for getting a web page, you probably don't need one!

What do I expect to "get" out of a website?

What will be my measure of success?

Direct Web Based Sales - a virtual sales person
www.amazon.com
www.woolworths.co.nz
A $$ value
A % value
Different business process/solving a problem
www.fast.net/
Problem solved, or reduced
Improved staff morale & education
Reduction in costs
Meeting new customers - increasing national and international exposure
www.corbans.co.nz
New enquiries
Setting up agencies/resale
Proportion of national & international visitors
Improved communication with existing customers
www.ird.govt.nz
Fewer phone calls
Shift from phone to e-mail, or direct to database
More informed enquiries
More sales from existing customers
Fulfil an obligation to inform
www.wcc.govt.nz
www.huttcity.govt.nz
Reduce printing costs
Improved consultation/fewer complaints
More/better submissions
More requests for documents
Enhancing brand - keeping up with the "Jones's"
www.nationalbank.co.nz
Having a web site
Putting forward corporate image
Winning awards, gaining media attention
Learning, testing, developing
Test area for new product releases
Personal satisfaction and knowledge

Reality Check - Do you have what it takes?

Management buy-in
Staff buy-in
Budget (Approx 1/3 - 1/2 for initial set up)
Internal resource appropriate to the goals

Development & Production

Design Brief

    • What is the primary goal of this website?
    • Who is the primary audience?
    • What content do you have, and what is needed?
    • What design elements do you want brought to the website?
    • What is the timeline?
    • What is the budget?
    • Where will the website live? (Be hosted)
    • How will it be maintained?
    • Marketing participation

Content Development

Site architecture/flow
Words
Graphics
Diagrams
Databases
Applications

Internal Resources

Management resource
Staff resource
Nominated site "owner" and maintainer
Existing publications/content
Budget
Project Management

External Resources

Project Management
Writing
Graphic Design
HTML
Technical
Site Hosting
Maintenance

Marketing & Launch

Time to advertise

Registering with search engines - your designers can do this for you
A launch - even just telling your friends and customers
Adding your web address (URL) to all printed material - business cards, letterhead
Comprehensive marketing strategy

Maintenance & Ongoing Development

Web site "advocate" on staff, whose job it is to ensure that all content on the site is current.
A plan and budget for Phase two.
For most organisations websites are such a new media that it's unrealistic to expect you will have achieved all your goals in the first "cut". Planning for development means that you'll get years of use from the site, rather than being a "one hit wonder"

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